Getting Bereavement Right Every Time Webinar

Overview

This webinar will take place on Microsoft Teams

All health and social care staff are likely to come into contact with someone who is bereaved, or a situation around the time of a person’s death. This includes those working in non-clinical, administrative and other support roles, as well as staff in teams which are directly patient or client-facing.

Knowing how to manage these situations is important – so we as staff can support and help other people, whilst also looking after our own wellbeing.

But thinking of what to say to someone who is bereaved, whether that be a family member, patient, person who we are supporting, or perhaps a colleague may feel daunting.

This session will provide an introduction to grief and bereavement. It may help those attending feel more confident in answering questions about bereavement such as:

• What should I say to someone who tells me they have recently been bereaved?
• Are there particular words I should or shouldn’t use?
• What if I say the ‘wrong’ thing?
• Is it normal to be upset if someone we know from work dies?

What to expect
During the session, the speakers will play some animated films, share information and provide some key take-away messages to help you feel more confident in dealing with bereavement in the course of your work. There won’t be any breakout rooms, but the speakers may invite you to engage digitally with some online polls and interactivity.