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NHS Education for Scotland

A skilled and sustainable workforce for a healthier Scotland

Westport 102, Edinburgh image

Westport 102, Edinburgh

Westport 102, West Port, Edinburgh, EH3 9DN

  • Tel: 0131 656 3200
  • Fax: 0131 656 3201
Central Quay, Glasgow image

Central Quay, Glasgow

3rd Floor, 2 Central Quay, 89 Hydepark Street, Glasgow. G3 8BW

  • Tel: 0141 223 1400
  • Fax: 0141 223 1403
GDEC, Glasgow image

GDEC, Glasgow

378 Sauchiehall Street, Glasgow. G2 3JZ

  • Tel: 0141 223 1686
  • Email:
EDEC, Edinburgh image

EDEC, Edinburgh

4th Floor, Lauriston Building, Lauriston Place, Edinburgh. EH3 9HA

  • Email:
Forest Grove House, Aberdeen image

Forest Grove House, Aberdeen

Forest Grove House, Foresterhill Road, Aberdeen. AB25 2ZP

  • Tel: 01224 805 100
Postgraduate Medical Office, Ninewells, Dundee image

Postgraduate Medical Office, Ninewells, Dundee

Postgraduate Medical Office (Level 8), Ninewells Hospital and Medical School, Dundee. DD1 9SY

  • Tel: 01382 932394
ADEC, Aberdeen image

ADEC, Aberdeen

Aberdeen Dental Education Centre, Cornhill Road, Foresterhill, Aberdeen, AB25 2ZR

  • Tel: 01224 559708
  • Email:
Centre for Health Science, Inverness image

Centre for Health Science, Inverness

Centre for Health Science, Old Perth Road, Inverness. IV2 3JH

  • Tel: Medical: 01463 382852 Dental: 01463 255717
DDEC, Conference Centre image

DDEC, Conference Centre

DDEC Conference Centre, Frankland Building, Smalls Wynd, Dundee. DD1 4HN

  • Tel: 01382 425771

General Support

If you have a general NES enquiry don't hesitate to get in touch and we'll get back to you shortly.

Turas Helpdesk

If you have a general Turas enquiry don't hesitate to get in touch and we'll get back to you shortly.

Feedback, Comments, Concerns and Complaints

Important: NHS Education for Scotland does not treat patients. If you are a patient, please visit NHS Inform. If you wish to make a complaint about your GP or treatment you have received in an NHS hospital, please contact your NHS Board.

If you have a general NES enquiry don't hesitate to get in touch and we'll get back to you shortly.

You can contact us to give feedback, make comments or make a complaint in any of the following ways:

  • In writing (please send correspondence to: Director of Planning & Corporate Resources, NES, Westport 102, Westport, Edinburgh, EH3 9DN)
  • In person
  • By phone (0131 656 3200)
  • By email (
  • Online (using the form below)

We have a two-stage complaints procedure.

We will always try to resolve your complaint quickly, and within 5 days if we can, when they are straight-forward (Stage 1). If you are dissatisfied with our response at Stage 1, you can ask us to consider your complaint at Stage 2.

We also look at some complaints immediately at Stage 2, if it's clear that they are complex or need detailed investigation.

We will acknowledge your complaint within 3 working days. We will give you our decision as soon as possible, but usually within 20 working days (unless there's a very clear reason for needing longer than this).

To provide feedback on how we have handled your complaint, please click here.

As of 1st April 2021, we will have fully adopted the National Whistleblowing Standards. For more information on Whistleblowing please contact

NES-employed Doctors and Dentists in training? - please submit any payroll queries via the Turas Hub.

All other NES Staff - please use the Finance Helpdesk for any payroll queries.

Please note that:

  • payroll queries can't be handled over the phone due to the need for ID checks - the quickest way of resolving payroll issues is to log in via the links above
  • when using the links above, you'll be asked to provide 2 pieces of information from: your payroll number; date of birth; and NI number.
  • all tickets are screened and prioritised and Finance aim to respond to urgent queries within 1 working day and routine queries within 3 working days

Members of the media, if you need to get in touch with a member of our communications team, please contact:


Phone: 07769 367 632