NHS Education for Scotland
A skilled and sustainable workforce for a healthier Scotland
Westport 102, West Port, Edinburgh, EH3 9DN
3rd Floor, 2 Central Quay, 89 Hydepark Street, Glasgow. G3 8BW
378 Sauchiehall Street, Glasgow. G2 3JZ
4th Floor, Lauriston Building, Lauriston Place, Edinburgh. EH3 9HA
Forest Grove House, Foresterhill Road, Aberdeen. AB25 2ZP
Postgraduate Medical Office (Level 8), Ninewells Hospital and Medical School, Dundee. DD1 9SY
Aberdeen Dental Education Centre, Cornhill Road, Foresterhill, Aberdeen, AB25 2ZR
Centre for Health Science, Old Perth Road, Inverness. IV2 3JH
DDEC Conference Centre, Frankland Building, Smalls Wynd, Dundee. DD1 4HN
If you have a general NES enquiry don't hesitate to get in touch and we'll get back to you shortly.
If you have a general Turas enquiry don't hesitate to get in touch and we'll get back to you shortly.
You can contact us to give feedback, make comments or make a complaint in any of the following ways:
We have a two-stage complaints procedure [PDF].
We will always try to resolve your complaint quickly, and within 5 days if we can, when they are straight-forward (Stage 1). If you are dissatisfied with our response at Stage 1, you can ask us to consider your complaint at Stage 2.
We also look at some complaints immediately at Stage 2, if it's clear that they are complex or need detailed investigation.
We will acknowledge your complaint within 3 working days. We will give you our decision as soon as possible, but usually within 20 working days (unless there's a very clear reason for needing longer than this).
Please provide feedback on how we have handled your complaint [PDF].
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