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NES Safety Culture Discussion Cards

Coming to all pharmacies soon: NES Safety Culture Discussion Cards


In August NES Pharmacy in collaboration with Community Pharmacy Scotland (on behalf of the Quality Improvement in Pharmacy Practice (QIPP) Collaborative), will send a copy of the NES Safety Culture Discussion Cards to every community pharmacy in Scotland. Keep a look out for these in your Alliance delivery over the next six weeks.


The distribution of the cards is to support the activities highlighted in the Scottish Government Circular PCA(P)(2019)14:Pharmaceutical Services Supporting Quality Improvement: 2019/20 Activities.


What are the NES Safety Culture Discussion Cards?

These cards are designed to provoke discussion amongst teams about issues of importance to them that may affect how you work and how this can impact on patient safety and your own performance and wellbeing. They are grouped in to 8 domains and can be used in a number of different ways;

to reflect on a ‘safety moment’ for a short time; or to ‘compare views’ between team members; or even as a SWOT (strengths, weaknesses, opportunities and threats) analysis. They do not give answers, but instead raise questions. The cards build on what you know already about safety culture – you live it and feel it, and so the cards build on this understanding.


Pharmacy teams may wish to use all or some of the card topics to prompt reflection and discussion on pharmacy practice and the safety culture within their team. It is suggested that as a starting point, teams should focus on the Teamwork and Communication cards.



If you have not received your Safety Culture Discussion Cards by the end of September please contact