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Business and Administrative Services


The Educational Development Team of the ACS Project has developed a range of products from publications to online resources for staff working in Business & Administrative Services.

On this page you will find information on:

ACCESS Newsletter - is our way of providing NHSScotland staff in Business & Administration and Estates & Facilities Services with the latest information on the projects and resources to support their learning and development at work.

ACCESS Newsletter Spring 2018 Edition - this is the first of our new look Access newsletters which we will be bringing out three times a year.

In this edition we tell you about the three recent events we’ve run and there’s news about the new members of our team too.

The newsletter is available as an interactive pdf and hard copies can be requested at

ACCESS newsletter 11th edition, Winter 2017-18 - in this edition you will find inspiring stories about staff undertaking and supporting their learning; how Business & Administration Professional Networks are continuing to grow and a new digital skills development programme to help staff to use the latest technology in their workplace.

To request hard copies please email us at

Back Issues - click HERE to download back issues of the ACCESS newsletter.

The Certificate of Work Readiness Guide - Could you offer a work placement to a young person?

The Certificate of Work Readiness - a guide to setting up work placements in NHSScotland is a 'how to' guide for NHSScotland staff thinking about offering a young person a placement in the NHS.

The guidance describes the key stages including making initial contact with Skills Development Scotland, recruiting the young person and establishing the local network of support during the placement. This online guidance can be accessed and downloaded from this LINK.

More information about the benefits of work placements can be found in an article from the ACCESS newsletter Autumn 2014 describing the benefits to the organisation, mentor and young persons on placement - LINK

The Personal Development Planning and Review workbook

NES has published Preparing KSF Reviewers for successful Personal Development Planning and Review (PDPR) - a workbook which goes hand in hand with filmed workshops produced by the Workers Education Association (WEA) Scotland. You can find the workbook and filmed workshops via this LINK

Completing the workbook may help develop your understanding and confidence in carrying out the PDPR discussions.  When you have completed the workbook and watched the filmed workshops, you will have also collected evidence for your own PDPR, particularly for KSF Core Dimension 2 - Personal and People Development.

Recognition of Prior Learning - A Guide to Support Staff through the RPL process and Recognition of Prior Learning - A Guide for Learners.

  • Recognition of Prior Learning - A Guide to Support Staff through the RPL process.

This guidance is designed for learning and development staff, managers, supervisors and reviewers.  It provides information on using RPL and illustrations from Health Boards already using RPL - LINK

  • Recognition of Prior Learning - A Guide for Learners

This guidance is designed for learners who wish to find out more about using Recognition of Prior Learning (RPL) - LINK

All of our publications are available free of charge and some are available in hard copy format.
Contact us at to find out more.



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