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Communicating, Connecting, Caring

NHS Greater Glasgow & Clyde

In the following video clips, Karen Glass and Jill French, who are both members of the Practice Education Team, discuss how communication skills education has evolved in their clinical area and also look at their own personal  developmental journeys towards more effective communication.

Background to Communication Skills Development

Developing Communication Skills - Personal Perspectives

Tools for Developing Communication Skills

Useful Links

The Healing Enquiry - creating a shift in health care

The Seven Habits of Effective People :

Effective Communication for Healthcare :